Reference

How u3225qe Handles Your Personal Data

At u3225qe, your personal data belongs to you — this policy sets out exactly what we collect, why we collect it, and how you can access, correct or…

Data you controlClear retention periodsIndia-region account privacyUPI & Paytm transaction records explainedContact us to update your data
u3225qe How u3225qe Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or have your account and associated records removed, our privacy team…

Email Privacy Team Send your data access, correction or deletion request to our dedicated privacy address.
Live Chat Support Our support chat is available around the clock.
Account Settings Panel Many data preferences, including marketing communication opt-outs and cookie settings, can be managed directly…
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply layered security controls to every account on u3225qe, from the moment you enter your details to the point your withdrawal clears via PhonePe or UPI.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which parts of the platform you…

Account Security Controls

Your account password is stored as a one-way hash — we cannot read it, only verify it.

Payment Data Handling

When you transact via UPI, Paytm or PhonePe, we store only the reference identifier and masked account details needed for…

Data Retention Schedule

Account profile data is retained while your account is active and for a defined period after closure, in line with…

Who Can Access Your Data

Access to personal data inside u3225qe is limited to staff whose role requires it — support agents handling your ticket…

Requesting Changes to Your Data

You have the right to request a full export of the data we hold, ask us to correct inaccuracies, or…

Answers to Your Privacy Policy Questions

The questions below cover the situations we hear about most often — from what data we hold to how you can get it corrected or removed. If your question is not listed here, our privacy team can provide a direct answer via email or live chat during any hour of the day.

We collect your name, email address, mobile number, date of birth and the payment identifiers you use — such as your UPI handle or Paytm-registered number. We also log device type and IP address for security purposes when you log in.

Only the transaction reference number and masked payment identifier are stored on our servers. Full UPI credentials and PhonePe wallet details pass through the payment gateway and are never written to our database.

Yes. Email our privacy team from your registered address and ask for a data export. We will compile and send a structured copy of your profile, transaction history and any preference data we hold, usually within seven working days.

You can update basic profile details directly in the account settings panel. For identity-verified fields such as your legal name or date of birth, contact our support team via live chat or email with the correct details and a note explaining the discrepancy.

Marketing and preference data is removed on account closure. Transactional and identity records are retained for the period required under applicable financial and anti-fraud regulations, after which they are permanently deleted from active systems.

We do not sell your data or share it with advertisers. Data is shared only with payment processors like UPI networks and Paytm where necessary to complete a transaction, and with regulatory bodies when legally required.

Withdrawing cookie consent from the settings panel stops all non-essential tracking immediately. Session cookies needed to keep you logged in and process transactions remain active, as they are required for the platform to function correctly.